Choosing the Right Agent

Experienced

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Qualified

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Personalised

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Committed

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Reliable

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Experienced ✳︎ Qualified ✳︎ Personalised ✳︎ Committed ✳︎ Reliable ✳︎

Keep the following tips in mind when searching for a property manager:

  • In the real estate business, local knowledge is crucial. From knowing how to attract tenants, to setting the rent at the right level and having contacts with trusted tradies, a local property manager gives you a big advantage.

  • If you have an Internet connection and a spare half hour, you can find out a wealth of information about the property managers in your area. Read customer reviews of property managers online to get some honest opinions from fellow investors.

  • The best way to find a good property manager is through word of mouth and feedback based on experience from consumers rather than via marketing or advertising campaigns.

  • A property management company may sound spectacular on its website or brochure, but you’ll need to ask a range of questions to get past the PR spin. You’ll find a list of handy questions you can ask a prospective property manager further down this page.

  • Property managers differ in both expertise and the range of services they provide. It is important to clearly understand what services are included—and excluded—before committing your funds.

  • A property manager must be able to quickly and effectively communicate with you at all times, whether it be to inform you of necessary repairs, provide you with a choice of tenants or simply check in to see if there’s anything more, they can do for you.

    Make sure you find a property manager who is always easily reached and who always keeps you up to date.

  • Any expense related to an investment is always an important consideration, but it shouldn’t be the only one. When it comes to property management, the idea that you get what you pay for often holds true, so it’s wise not to place price above all other factors.

Questions to ask:

  1. What are your qualifications and experience?

    This would provide an indication of the level of qualification and experience the manager has to offer, such as a licensed manager versus a manager who holds a certification of registration.

  2. How many properties do you manage as a company?

    This provides an indication of the size of the agency and its experience and service levels. Be mindful that an agency that looks over a large volume of properties may not have the time to devote to managing your property.

  3. How many properties are allocated to each manager within the company?

    This will provide an indication if their managers have too many properties to look after, and in return are likely to be stretched out over too many clients, giving less time to each client as a result.

  4. What is your commitment to best practice?

    This will provide an overview of how they do things within their business.

  5. How will repairs and maintenance be handled? Will I be contacted before any work is performed?

  6. How often will you inspect the property?

Switch to us

Once you decide to put your trust in us, we will complete the new managing authority allowing us to seamlessly transfer your property from your current agency and assume responsibility for managing your property. This is an amicable process, and the duration is usually 30 days to hand over keys and relevant property documentation, however, may vary depending on the previous authority and diligence with the previous agent.